Polimais bets on its growth, aiming at the total satisfaction of its clients, through the continuous improvement of processes, services and work environment, thus promoting the competitiveness and profitability of the Company.
The continuous quest for Quality is understood as the best way for the company to reduce the waste of resources, increasing its efficiency and effectiveness, while maximizing its development.
Quality Management adopted by Polimais aims to:
- Continuously seek the satisfaction of the needs and expectations of its Clients, meeting their specifications and requirements, seeking to consolidate and increase the relationship with them and with the other interested parties.
- Ensure the performance of the activity in accordance with the laws, regulations and other requirements applicable to the company.
- Guarantee social well-being to its employees and provide training for the development of skills and qualifications.
- Establish mutually beneficial partnership relationships with suppliers, customers and other relevant stakeholders.
- Betting on a culture of continuous improvement of services and customer response, consolidating the management of processes and promoting the effectiveness of the Quality Management System, focusing on the approach to risk-based thinking.
- Correspond to the demands of the current market, betting on the constant improvement of methods and tools of work.
2nd Edition – April 4, 2019